Capalaba

If you are a new client to our clinic please call us and we can walk you through your initial appointment, second and subsequent appointments, as well as time-frames for these appointments and our fee structure.

Yes, we can process most major health funds in clinic.

No we don’t, but we accept most major health funds in clinic.

You will likely receive treatment on your first visit, however, it depends what the chiropractor finds through your history and physical exam.

Our practitioners will go through a thorough history and physical exam where they will come up with a diagnosis on what is going on. Depending on what they find, they may treat you then or they may refer you on to get some x-rays or other investigations. 

No, it is a legal requirement that practitioners do a thorough assessment and workup before referring for imaging as it may or may not be warranted.

Parent needs to provide consent for under 16 year olds.

16 years (inclusive) + can provide consent for themselves.

A GP Chronic Condition Management Plan (GPCCMP) is an Australian Medicare-supported, written plan created by a GP for patients with long-term health conditions (6+ months) to coordinate care. This allows for up to 5 subsidised allied health sessions yearly.

We understand that life happens and sometimes plans need to change. While we’d much rather not have a cancellation policy, it helps us respect the time of both our practitioners and our patients, while giving others the opportunity to access appointments when they need them.

To help you keep track of your booking, we send both email and SMS reminders prior to your appointment. We simply ask that you let us know as soon as possible if you’re unable to attend. Cancellations made with less than 24 hours’ notice, or missed appointments, may incur a cancellation fee.

Our cancellation policy is in place to help keep things fair and ensure we can continue providing the best possible care to everyone in our Glow community.